Vertical Market Solutions

• IP Telephony
  Converging voice, data and Internet communications over a single system is a way for healthcare providers to lower ever increasing costs, support new applications and simplify administration.
• Call Distribution
  Route incoming calls to the right patient, nurse or administrator and let Automated Attendant and Interactive Voice Response take care of routine  information requests to allow staff more time for patient care.
• Mobility/In-building Wireless
  Missed calls mean missed opportunities for sales or service.  Communications for mobile employees, like nurses, will keep them in touch with doctors and patient families to extend the level of quality care.
• Messaging
  Healthcare is a 24-hour operation critical business and the right messaging solution can help keep patients and their family, medical staff and administrators in touch at any time of the day or night.
• Conferencing
  Collaboration is becoming part of the healthcare industry fabric as a necessary part of diagnosis. Communications solutions that make conferencing easier are important to administrators, doctors, nurses, patients and their families.

Financial Services

• IP Telephony
  One communications system for voice, data and Internet access delivers cost savings and opens the way to the multi-channel access demanded by customers who want to do business their way,on their time.
• Call Center/Automated Call
  Distribution Route incoming calls to the right person and set up outbound calling operations to reach more customers and gain a greater share of existing customers.
• Wireless Communications
  Solutions for in-building wireless and teleworker remote access keep your mobile employees in touch.
• Connecting to Headquarters
  Networking branch office communications systems enhances information sharing and collaboration, increases company-wide productivity and lowers costs.
• Unified Messaging
  Unified messaging capabilities to manage voicemail, e-mail and fax communications in one mailbox are critical in an industry as information intensive as financial services.

Education

• Messaging
  With the right messaging solution, teachers, faculty and staff can send and receive important information whenever, wherever and however is easiest for them.
• Call Distribution
  Call routing and coverage features will get the call to the right person quickly. Automated Attendant and Interactive Voice Response can take care of routine information requests.
• Conferencing
  Collaboration is a necessary part of education. Communications solutions that make conferencing easier are important to faculty, staff and parents.
• Wireless
  Wireless networking eliminates cables in the classroom and keeps roaming faculty and staff in touch.
• IP Telephony
  One system for voice, data and Internet access can lower costs, simplify administration and open the door to new ways of learning.

Government

• Messaging
  Unified messaging capabilities that make it easy to manage voicemail, e-mail and fax communications in one mailbox are in heavy demand.
• Wireless Communications
  Solutions for outcalling to cell phones, in-building wireless and remote access all help governments streamline the flow of information.
• IP Telephony
  More and more governments are taking advantage of the cost savings and convenience of relying on one communications system for voice, data and Internet communications.
• Call Handling
  With all the calls coming into the system each day, governments need to automate frequent requests for information.  Any interface between callers and staff needs to be quick, personal and as convenient as possible for both parties.
• Conferencing
  Collaboration is an essential way to share time-sensitive information and intelligence. You need conferencing capabilities that make it easy to connect and collaborate over the phone.

Legal

• IP Telephony
  More and more law firms are looking for the cost savings and the convenience of relying on one communications system for voice, data and Internet communications.
• Call Center/Automated Call Distribution
  Law firms want to quickly route incoming calls to the right person, making any interface between clients and staff quick, personal and convenient for both parties.
• Wireless/Mobility
  Lawyers are always on the move. That’s why messaging, outcalling, in-building wireless and teleworker remote access are all important.
• Messaging
  Lawyers want unified messaging capabilities that make it easy to manage voicemail, e-mail and fax communications in one mailbox.
• Conferencing
  Conferencing is an essential way of sharing time-sensitive information and harvesting ideas in the legal services business.

Manufacturers

• IP Telephony
  Converging voice, data and Internet communications over a single system is a way for manufacturers to lower costs, support new applications and simplify administration.
• Remote Access
  Making it easy for employees, partners and suppliers to connect to your communications network is crucial for manufacturers, as is supporting alternative work arrangements, remote virtual offices and home-office capabilities.
• Mobility/In-building Wireless
  Missed calls mean missed opportunities for sales or service.  Communications for mobile employees will keep them in touch and help your business be more profitable.
• Messaging
  Manufacturing is a 24-hour business and the right messaging solution can help keep customers, suppliers and co-workers in touch at any time of the day or night.
• Automated Services
  Solutions that help manage incoming calls quickly and efficiently—from Automated Attendants to Interactive Voice Response capabilities—are the key to making you a manufacturer that’s “easy to do business with.”